Terms of Service

Acceptance of Terms

By accessing or using the openlines website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

These terms apply to all visitors, users, and others who access or use the openlines platform, including but not limited to clients, potential clients, and website visitors.

Company Information

openlines B.V. is a private limited company incorporated under Dutch law, with registration number 69041895 and VAT number NL879215634B01. Our registered office is located at Parkweg 8, 1096 LM Amsterdam, North Holland, Netherlands.

Services Description

openlines provides e-commerce platform solutions including but not limited to:

• Custom e-commerce platform development
• Performance optimization services
• Security and compliance solutions
• Multi-market integration services
• Analytics and reporting tools
• Technical support and maintenance

Specific service details, deliverables, timelines, and pricing will be outlined in separate service agreements or statements of work.

User Obligations and Acceptable Use

When using our website and services, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Use our services only for lawful purposes
• Comply with all applicable laws and regulations
• Respect the intellectual property rights of openlines and third parties
• Not interfere with or disrupt our services or servers
• Not attempt to gain unauthorised access to our systems

You are prohibited from using our services for any illegal activities, spamming, distributing malware, or any activities that could harm openlines or its clients.

Intellectual Property

The openlines website, services, and all related content, features, and functionality are owned by openlines B.V. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without prior written consent from openlines.

Any custom development work performed by openlines will be governed by separate intellectual property clauses outlined in the specific service agreement.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Payment Terms

Payment terms for services will be specified in individual service agreements. Generally:

• All prices are quoted in Euros (EUR) and exclude applicable taxes unless otherwise stated
• Payment is typically required within 30 days of invoice date
• Late payments may incur interest charges as permitted by Dutch law
• openlines reserves the right to suspend services for overdue payments

Limitation of Liability

To the maximum extent permitted by applicable law, openlines B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.

Our total liability for any claims arising from or related to these terms or our services shall not exceed the amount paid by you to openlines in the twelve (12) months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. openlines disclaims all warranties, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Uninterrupted or error-free service
• Security or virus-free operation

We do not warrant that our services will meet your specific requirements or that any defects will be corrected.

Indemnification

You agree to indemnify, defend, and hold harmless openlines B.V., its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of our services
• Your violation of these Terms of Service
• Your violation of any third-party rights
• Any content you submit or transmit through our services

Termination

Either party may terminate these Terms of Service at any time with or without notice. openlines reserves the right to suspend or terminate your access to our services immediately if you breach these terms.

Upon termination:

• Your right to use our services ceases immediately
• You remain liable for all charges incurred prior to termination
• Provisions that by their nature should survive termination shall continue in effect

Specific termination procedures for ongoing service contracts will be outlined in individual service agreements.

Force Majeure

openlines shall not be liable for any failure or delay in performance under these Terms of Service due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, government actions, or technical failures.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles.

Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the competent courts in Amsterdam, Netherlands.

Severability

If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely approximates the intent of the original provision.

Changes to These Terms

openlines reserves the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the updated terms on our website and updating the "Last Updated" date.

Your continued use of our services after any changes constitutes acceptance of the new Terms of Service.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Entire Agreement

These Terms of Service, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and openlines B.V. regarding the use of our services and supersede all prior agreements and understandings.